Alloy wheels and car rims in the UK

Europe's Largest Custom Alloy Wheel, Performance Parts and Aftermarket Accessory Specialist !

Terms and Conditions

Terms and Conditions

For customers purchasing wheels alone, once a tyre is mounted there is absolutely no return.

It is the customers responsibility to report any damages within 24 hours of receiving the package.

No claims will be accepted after 24 hours of receipt.

All claims must be packaged in the original packaging without this the package will be deemed as insufficient packaging.

The purchase price at the time of sale is final.

All special order item sales are final (made to order wheels) This means absolutely no refund on special order items.

No returns after 7 days.

WINTER CARE

Terms: Rimcity recommends chrome wheels are removed and standard wheels used in winter months as the salt used on roads will pit chrome wheels and lead to the chrome finish being damaged letting water, salt and vapour in and lifting the chrome , any warranty claims for this happening will be rejected as this will be classed as negligence by the customer . Chrome wheels must be kept clean preferabiliy washed with soapy water everyday to prolong the finsh.

Absolutely no returns will be accepted after the wheel and tyre package has been mounted on a vehicle and driven on. This is deemed as used and Rimcity does not sell used items.

When ordering wheels a customer is deemed to have read,understood and agreed to our terms and conditions.

PLEASE READ OUR WHEEL CARE PAGE as any warranty claims as a result of not using the proper care will be rejected for misuse and neglect of wheels. Thanks

The customer is responsible for all delivery costs when returning or exchanging an item to Rim City this includes all warranty returns.

Rims City is not responsible for damage or lost shipments during the returns process.

A 25% restocking fee of the total order will be charged to your account for a returned order, this includes orders refused at the time of delivery.

All cancellations prior to shipment are subject to a 25% of the (total invoice) restocking fee.

Wheel and tyre packages must be properly boxed in the original packaging and sent back fully insured for the replacement cost (total invoice). Rimcity will deny any credit on any damaged returns.

It is the customers obligation to notify Rimcity at the time of purchase if the vehicle has been modified or lowered as this may affect fitment guidelines.

Any packages sent back freight collect will be refused and credit denied unless prior approval with the authorisation forms completed.

No returns on used or damaged items, kerbed or scratched wheels are classed as damaged and will not refunded.

Prices are correct as shown but we reserve the right to make changes when necessary.

All delivery times are given as guidelines and are in no way guaranteed delivery times due to international shipping and customs clearance.